Topic “Business & Tech”

'Tis the Season for Bad Customer Service

What's really behind our frustration with offshore customer service call centers?

By: Theresa Celebra... | Posted: Mon, Dec 19th- 12:59pm | Under: Blogger Column, call centers, customer service, offshoring, outsourcing, Business & Tech

Gizmodo Blogger's Computer Seized

Wow, this could be an interesting test case, folks.

By: Claire Light | Posted: Wed, Apr 28th- 12:45am | Under: Business & Tech, Media

Asianspotting: Asian Guy's "Upshirt" Scene Edited From Microsoft Kin Ad

Microsoft's Kin ad has sparked a bit of a controversy.

The scene: a hipster hoedown.

The people: young, fun-loving, and socially networked. Primarily white and heavily bearded, but it's a hoedown after all.

The one Asian guy:...

By: Jessica Lum | Posted: Sun, Apr 18th- 5:55pm | Under: Asianspotting, Business & Tech

Risqué Rewards

For Asian American websites that use services like Google AdSense, even the slightest mention of Asian-related content promotes links to dating websites or mail-order bride companies.

By: Akito Yoshikane | Posted: Tue, Apr 13th- 7:21pm | Under: Business & Tech, Issue 19: Trailblazing - Winter 2009, Redux, Media, Sex

Mani-Pedis Go Green

WALKING INTO the Isabella Nail Bar in Oakland, CA, on a rainy spring morning, I notice a remarkable difference between this salon and others I've visited.

No bad nail salon smell.

Uyen Nguyen opened her shop in 2008, and it's one of...

By: Momo Chang | Posted: Mon, Sep 26th- 9:54am | Under: Feature, Business & Tech, Issue 18: Action - Summer 2009, Gender, Health & Environment, Immigration, Social Issues

The United States of Asian America

What is the New Asian American Story? And where are the new pockets of influences coming from?

In California, Asian American-owned companies have transformed the economic landscape and are emblematic of a new breed of Asians on the move:...

By: Lisa Yong and W... | Posted: Fri, Mar 5th- 7:39pm | Under: Business & Tech, Charts, Front of the Book, Issue 15: Road Trip - Fall 2008, Race

Current Issue: 26

The South Issue

Mosey with us through the South, a region rich with history and culture -- and one that is vital to, but often overlooked in, Asian American history.

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Founded in 2002, Hyphen is a nonprofit news and culture magazine that tells the stories of Asian America with substance, style and sass.

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Hyphen magazine - Asian American arts, culture, and politics